Farewell, CCU

Reality has finally sunk in. I have reached the end of my time at Coastal Carolina University, a place that has provided me with fulfilling work and lasting memories. It has been a nearly six-year journey, one that has encompassed the better half of my professional career. It is impossible to properly convey in a blog post all what CCU has meant to me, but at the very least I can use it to offer a few final thoughts before I close this chapter.

It has been an honor to wear this name tag.

I feel blessed that I worked at CCU during its glory years. When I started in May 2014, Coastal Carolina was an FCS-institution on a nice, quiet campus. By the time 2018 rolled around, enrollment had steadily increased, fundraising broke records, several state-of-the-art buildings had been erected, Ph.D. programs were being offered, a major NCAA championship had been won, and the athletic program had joined the BCS. These years of upgrades, milestones, and increased prestige served as a breeding ground for a social media program to explode.

I had the good fortune of being at the right place at the right time under a leadership team that made a dedicated commitment to social media. I had the freedom to think and act creatively with marketing and communication professionals who helped turn ideas into reality. From day one, it was an absolute blast.

I had the privilege to develop a Chanticleer social media voice, interview students, cover events, design campaigns, provide comfort in times of vulnerability, lecture in classes, chat with the media, jump head-first into paid digital advertising, and so much more. The backdrop for all this excitement was a special Feel the Teal culture that you just won’t find at other places.

Looking back at my time at CCU it all seems almost too good to be true. Not because the university is just minutes from the beach or because the school colors are some of the best in the nation, but because of something else. Something not so superficial.

I am talking about my University Marketing and Communication team.

My wish is to go out giving credit to the people who helped me on a daily basis; the people who literally optimized their talents to make our social media program better even when they had a thousand other things to do. If not for them, #CCUSocialMedia is not what it is today.

Let me start with Bill Plate (department vice president, now at Utah State), the man whose innovativeness and vision made me not think twice about moving across the country. Bill took marketing at CCU to new heights, placing a premium on social media. He taught me more than just marketing—he taught me that effective leadership is about humility, levelheadedness, and trust in the team. Thanks for hiring me, Bill.

Bill Plate with Martha Hunn at Bill’s going away lunch. Both these individuals are incredible leaders who earned the respect of the University Marketing and Communication team.

The first person I ever met at CCU was Martha Hunn (chief communication officer). She picked me up from the hotel for my on-campus interview in March 2014 and immediately I thought this person has it together. She taught me how to be poised and composed when the media came calling and always made sure I had everything I needed on the social media front when major university statements were released.

Another photo of the two leaders who shaped University Marketing and Communication…Bill Plate and Martha Hunn.

For the majority of my time at CCU, I had the good fortune of reporting directly to Lindsi Glass (associate vice president for marketing and branding, now at Utah State). You won’t find anyone more creative, smart, and FUN! Lindsi allowed me to flex my social media muscle while at the same time expanding my horizons in the marketing world beyond just social. She was a tremendous team player, someone who effortlessly connected with everyone in the department and threw the best Kentucky Derby parties ever. If not for Lindsi, I would not have had my career moment late last year when we presented in Las Vegas. Lindsi and I understood each other and shared character traits, making for a great working relationship and paving the way for a personal support system as well.

Lindsi and I could always relate with each other.

Perhaps one of the best developments during my time working in University Marketing and Communication was when Judy Johns was elevated to director of photography. This was a game changer for not only our social media program but for CCU as a whole. Not only did she modernize Coastal’s photography operation and build a team that clicks (no pun intended) on all cylinders, but, like Lindsi, she is the epitome of a team player.

Judy Johns (to my left) always went out of her way to help me.

Scott Dean and Tad Robinson, the other two professional photographers of the unit, would literally drop anything they were doing to help me, whether it be to take a photo or find one.

During my time as a Chanticleer, the emphasis in social media switched to video. David Russell, newly installed as the director of video production at the time, didn’t hesitate to throw the talents of his unit behind #CCUSocialMedia. If I asked David to assign one of his videographers to a social media project and no one was available, he would step in himself. On a personal note, David and his wife, Robin, went out of their way to provide support to Sid and I after Sloan was diagnosed with Pyloric Stenosis. I will never forget that.

Most of the time when David would assign a videographer to a social media project, he would turn to Geoff Insch. My best friend in the entire department, Geoff and I collaborated on numerous projects during my time at CCU. He knows how to create video for social media and is damn good at it. Geoff did everything I ever asked of him and we had a lot of fun together. I will miss his positive attitude and our shared love for all things nerdy.

Two nerds! Can’t say enough about Geoff Insch.

I would be remiss if I didn’t recognize Richard Green, our digital journalist. Richard is one of the hardest working people I have ever met and constantly provided high quality video content for use on our social channels. He was always a joy to coordinate with and a true example of a consummate professional.

The graphics team led by Rob Wyeth provided me with creative designs from the moment I stepped foot on campus. Whether it was a logo for an organic campaign, graphic for a major (sometimes minor) holiday, or something for a paid social media ad, “the guys”––Jonathan Ady, Regis Minerd, Ron Walker, Daniel “Scoops” Mableton––would always have my back. Special thanks to these gentlemen for welcoming me to their lunch table when I was brand new at CCU and for inviting me out for beer and movies.

This would be a great “Caption This” photo. That is Rob Wyeth on the right.

At the end of 2018, I had the opportunity to hire a social media specialist. Anthony Bowser joined our team and instantly improved #CCUSocialMedia with his creative ephemeral storytelling, witty Instagram captions, and Gen Z-first outlook. He has a bright future ahead of him!

Anthony Bowser has brought a spark to our social media program. Katie Ennis has been an incredible student intern for us since 2018.

AP Style was valued by #CCUSocialMedia and editors Caroline Rohr, Mel Smith, Mona Prufer, and JoAnne Dalton would always quickly turn around anything I gave them for proofing. They helped us look good in front of our audience!

Speaking of quick turnaround time, Brentley Broughton (web design manager) would promptly assist with any issue I was having while navigating the university’s content management system. He also taught me a thing or two on the golf course.

Thanks to Trenny Neff (trademark and licensing coordinator) for processing all our social media advertising bills, Jeanne Caldwell (graphics project manager) for assigning and delivering all my graphics requests, and Doug Bell (editor of Coastal Magazine) for believing in the social media guy to write the cover story for a major publication.

Special thanks to my student social media interns over the years: Jada Tomlinson, Lauren Eckersley, Eddie Harris, Monica Trepiccione, Temperance Russell, Brandon Brown, Michelle Rashid, and Katie Ennis. It has been a joy to watch many of these former students thrive in the professional world.

I worked with some very talented social media interns during my time at CCU. In this photo I am with Eddie and Monica.

Last but not least, I want to give an extra special thank you to Kimberly Harper, the administrative assistant of University Marketing and Communication. When I would introduce my student interns to her, I would simply describe her as the MVP of our department. She does everything for everybody in MarComm, doing far more than just serving the vice president. If there was a glue within University Marketing and Communication it would be Kim. I will miss her.

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Of course everything would have been in vain without an audience that was passionate about Coastal Carolina University and hungry for social media content. To the thousands of #TEALnation supporters who gave me such satisfaction on a daily basis, THANK YOU.

Although I now look forward to my next adventure in higher education, I will never forget CCU. My experience as a Chanticleer made me a better professional and person. At this time, there is really only one final thing to say…

CHANTS UP!

Don’t Blink.

A Sizzling Darlington Press Conference

It was another day to file underneath the “my job is so cool” file. This morning I set off with some of my University Marketing and Communication team members to Darlington Raceway.

We were heading to the race track for a car unveil and I was brought along to cover the event on social media. If you read this blog often, you are familiar with Brandon Brown, a NASCAR driver we have sponsored since his time as a CCU student. Now an alumnus of our University, we have continued our partnership with Brandon as he races fulltime in the Xfinity Series. Anyway, Brandon was unveiling his paint scheme today for the Darlington Throwback Weekend that takes place at the end of the month.

Brandon and I a couple years ago.

The unveil was done in grand fashion. Coastal Carolina University, Darlington Raceway, and Brandonbilt Motorsports (Brandon’s racing team) staged a press conference right at turn #3 on the track famously nicknamed Too Tough to Tame. With Coastal Carolina University track signage serving as the backdrop to the covered car, anticipation was high for the big reveal.

When we arrived, Darlington Raceway already had everything set up for the press conference.

Oh, wait one second please, there was another important piece I should mention.

Brandon Brown wasn’t the only NASCAR driver participating in the press conference. Joining him was NASCAR Hall of Famer Terry Labonte. To be 100% honest, I was a little unfamiliar with the legendary status of Labonte but I was made aware of my ignorance when I told my father-in-law who I was going to meet today. He let me know that Terry is kind of a big deal in the world of racing. This guy won at Darlington twice and is a household name in NASCAR circles.

NASCAR Hall of Famer Terry Labonte (far right) also had a seat at the press conference.

But why was Labonte there? Well, for Throwback Weekend the active drivers turn back the clock and use a paint scheme from a driver of the past. This year Darlington is paying homage to the 1990-94 era and Brandon liked the idea of using a design that reflected the one used by the Hall of Famer. Terry Labonte was honored to let Brandon run (or race) with it.

Brandon and Terry at the press conference (photo courtesy of Lindsi Glass).

When Brandon, Terry, and Martha Hunn, our chief communication officer, pulled back the cover, a sharp-looking Kellogg’s Corn Flakes 1993 design graced Brandon’s ZL1 Camaro.

A look at Brandon with his Terry Labonte throwback car.

The No. 86 car looked great with the black, white, and bronze color scheme. On the hood, our Chanticleer athletics logo took the spot of the traditional Corn Flakes rooster. The reaction from the people in attendance and those on social media made it clear that the scheme was a hit. It was another great accomplishment by our CCU design team.

The NASCAR Xfinity Series Twitter account was pretty complimentary of our design.

After Brandon and Terry took time to scope out the car, they gave interviews to the media chomping at the bit to get reaction from both drivers.

I snapped this photo of Brandon and Terry.

Did I mention it was hot? Oh man it was a sizzling South Carolina August day. But the temperature doesn’t really matter when you are sweating it out with your fellow co-workers. Besides Martha, I was joined by these other talented individuals:
Lindsi Glass, assistant vice president for marketing and branding, set the press conference up and handled all of the logistics.
Geoff Insch, one of our production assistants, took footage and will be releasing one of his trademark quality videos tomorrow.
Scott Dean, assistant photographer, braved the heat and captured some spectacular images.
Daniel “Scoops” Mableton, graphic designer, could be considered the star of the show because he designed the scheme.

It was another one of those days where we felt like we were truly succeeding at promoting the University’s brand. We enjoyed lunch together at a local Darlington café before returning to campus to continue to market the  institution we work for. Best of luck to Brandon on Aug. 31! Don’t Blink.

A Half Decade at CCU

On May 1, 2014, I started a new stage in my life. That morning I reported to work at a different college campus, thousands of miles from my previous one. A half decade later, that “different” college campus isn’t so different anymore – it is home.

I took this photo the morning of May 1, 2014 — my first day at Coastal Carolina University.

As I celebrate my fifth anniversary at Coastal Carolina University, I can’t help but feel fortunate that I found #TEALnation. Wanting to manage the social media program of a university at the flagship level, I graciously accepted the opportunity given to me by CCU and said goodbye to the athletic department at the University of Montana.

These are some of the kind bosses/co-workers who greeted me with such open arms when I arrived at CCU in 2014.

I couldn’t have asked for a better situation to come into. Working out of the Office of University Communication, my bosses gave me the freedom to build CCU’s social media program according to the vision I presented during the interview process. When I arrived, my main objective was to establish a social brand (#CCUSocialMedia) that told the stories of #CCU. Because of the support I received, social media at CCU flourished. #CCUSocialMedia has won over a dozen national awards, earned recognition as one of the top higher education social media programs in the country, enjoyed exponential growth, and generated extensive media coverage.

Because of the freedom to take chances and because of the talented co-workers around me, #CCUSocialMedia has won over a dozen national awards in five years.

But this blog post isn’t about individual accomplishments. In fact, the accolades above were only possible because of the people I work with (more on them soon). Rather, the purpose of this post is to recognize how proud I am to be associated with this institution. In the five years I have been here, I have seen our University open up multiple academic buildings, roll out doctoral programs, produce Fulbright Scholars, set records for fundraising, undergo a complete website redesign, grow at a strategic pace, make the major athletic move to the FBS, and win a baseball national championship…just to name a few. To have a front row seat for all these defining moments has been a pleasure.

The day CCU announced plans to join the Sun Belt Conference was a lot of fun!.

These CCU triumphs over the past five years paved the way for a constant stream of excitement that rushed through this entire campus. I tried to grab hold of this energy and make my own CCU moments. During my time as a CCU staffer I have appeared in a Darius Rucker music video, attended national conferences, traveled with the men’s basketball team to the NCAA tournament, hosted my own social media segment, wrote a cover story for our alumni magazine, followed our CCU-sponsored NASCAR driver to a few races, experienced an eclipse at complete totality, covered the baseball team’s national championship parade/stadium celebration, and much more.

I have had so many memorable times while working at CCU.

Again, just like with the industry accomplishments, I would have been deprived of the memorable moments without my bosses and co-workers. If not for Bill Plate, Martha Hunn, and Matt Hogue I would not be here at Coastal. Those three comprised the hiring committee that ended up granting me the opportunity of a lifetime. If not for my incredible supervisor, Lindsi Glass, I would not have been able to grow as a professional and feel so comfortable coming to work each day. If not for Kim Harper, the best administrative assistant to ever walk the planet, many of our fun social media promotions would be derailed by red tape. And, if not for my talented and selfless co-workers, the success of our #CCUSocialMedia program would be non-existent. Because of our graphic designers (Rob, Jeanne, Regis, Ron, Scoops, Jady), photographers (Judy, Scott, Tad), video wizards (David, Geoff, Richard, Dennis, Josh), web personnel (Brentley and Marty) and writers (Caroline, Mel, Doug, Mona), we have incredible content to share each day. They take our social media presence to the next level and make me look good. Even more importantly, they are all humble people and trusted friends.

I have had the pleasure of working with so many great people in the Office of University Communication at CCU.

Of course I would be remiss if I didn’t mention the final joy of working on this campus: the students. In five years, I have had many motivated and savvy students work for me and I have met countless others who have participated in many of my wacky social media campaigns/promotions. It goes without saying that I am beyond appreciative – without students, I don’t have a job.

I have been blessed to be around some amazing students. This photo is of me with Eddie and Monica, two of my former student interns.

A lot has changed in five years. My title has changed, the name of our department has changed, and our top leader has changed. But one aspect has not: Coastal Carolina University is a great place to work. I am thankful to the CCU administration and the state of South Carolina for employing me. I look forward to the next five years. Don’t Blink.

How #TEALnation Determined the #CCU 2018 Holiday Video

Click here to watch the 2018 #CCU Holiday Video

It happened again.

A couple of my fellow University Communication staffers once again teamed up to create a Coastal Carolina University holiday video that delighted our campus and did our institution proud. And, like previous years, Lindsi Glass and Geoff Insch decided to offer something that was completely different from previous editions. However, I think they went out even more on a limb in 2018 than ever before.

In 2017, we gave our audience something they had never seen before with a holiday video by going sentimental. We took an even greater leap this year.

Can you guess what they did?…

Wait, hold off. I will answer that question in one minute. Let me start by telling you the premise of this year’s video. In an act of homage to the past 11.5 months at CCU, Lindsi, our senior director of marketing, and Geoff, one of our production managers, recapped the many accomplishments and milestones that transpired. They did this by incorporating significant Coastal Carolina moments from 2018 into a popular Christmas song – Jingle Bells! Lindsi wrote catchy CCU-inspired lyrics to the tune of the classic carol and Geoff did his magic with the camera. With a CCU student providing the vocals and a campus community eager to help us shoot the scenes, we had all the components of an awesome, memorable video.

The 2018 #CCU Holiday Video follows its predecessors as a real winner.

But, like I said, Lindsi and Geoff thought waaaaay outside the box this year. The duo wanted to let #TEALnation have an active voice in deciding what the video would look like and the story that would be told. They knew they could turn to a reliable “friend” for help: Social media.

We debuted our 2018 #CCU Holiday Video late this morning.

From the start of the project, Lindsi and Geoff wanted social media to play a major role in building the 2018 #CCU Holiday Video. Their vision was to allow our social audience to vote on the scenes they wanted to include in the production.

We used Instagram Story (IG: @ccuchanticleers) to allow our social media audience to decide which scenes they wanted to see included in the video.

They invited me to the brainstorming meetings to discuss how we could best accomplish this. We came to a consensus that utilizing Instagram Story, notably its “poll” option, would help us reach our goal. A byproduct of using Instagram Story was that it would help us “reach” something else – a very important audience at CCU…our students.

We used the poll feature on Instagram Story to gather precise results on what our social media audience wanted….yes, they wanted more cowbell.

Of course allowing our social media audience to vote on the scenes entailed twice the work. Lindsi and Geoff had to shoot scenes that would never make it into the video. For example, one day we asked our Instagram audience to decide whether they wanted to see CCU staffers hanging holiday lights in Wall Building or Academic Building II. Wall Building ended up winning, meaning that the scene that was shot in Academic Building II never made the video’s final cut.

This particular Instagram Story generated the most votes out of all the scene selections.

Quick explanation about how this worked on Instagram. Three times each week over the span of two weeks, we included video of two different scenes that were shot for the holiday video on our Instagram Story. Using the poll feature that allows users to vote between two choices, we offered the scenes for the day. The scene that generated the most votes after 24 hours was included in the video while the losing scene was left on the cutting room floor. My small contribution to this year’s holiday video was teaming with my intern, Katie, to build out these Instagram Stories and moderate the voting.

We showed all scenes in actual video in our Instagram Story, meaning that Geoff had to shoot scenes that he knew would eventually never make it in the final video.

After our last scene selection ran this past Monday, we had a video on our hands that was genuinely molded by the Coastal Carolina community. By casting thousands of votes, our social media audience decided SEVEN of the scenes that we incorporated into the final version. How about that for quality engagement?! Thanks to the work of another CCU staffer, Brentley Broughton, we have a website that documents the scenes that were selected by our social media users (and the ones that were not).

This year’s video turned out awesome…thanks to #TEALnation (and Lindsi and Geoff).

This year’s video has personality and spunk. Chauncey plays the saxophone, dancing is widespread, a central theme is evident, President DeCenzo is having fun, numerous campus groups are showcased, and the qualities that distinguish CCU are captured. Not to mention the beautiful drone footage and other campus beauty shots that really make the video stand out! Needless to say, the 2018 #CCU Holiday Video is a success.

A screenshot from the 2018 #CCU Holiday Video. President DeCenzo had a great time participating!

Although it is sometimes uncomfortable to take a chance and go outside the box, especially in higher ed, it can pay off in a big way. Much credit to Lindsi and Geoff for doing something that quite simply isn’t done in the industry that we work in. On a special note, I want to thank our #CCUSocialMedia audience for rising to the occasion and making some great scene decisions. Don’t Blink.

2017 #CCU Holiday Video Review
2016 #CCU Holiday Video Review

Yet Another Great #CCU Holiday Video

To watch the 2017 #CCU Holiday Video, click here

A true test of talent can be found in versatility. Sure, we are all good at certain techniques and areas within our respective jobs. However, are we gifted enough to produce positive results when we decide to switch gears?

I pose this question to celebrate the success of the 2017 #CCU Holiday Video.

Today at noon, we released our latest annual installment of digital cheer. This year’s holiday video came after a string of successful predecessors, culminating in our 2016 hit that took our campus by storm and smashed view records.

The 2016 #CCU Holiday Video was a massive hit and left a lot to live up to this year.

The task to follow up last year’s viral sensation fell on the shoulders of the duo who created the monster in the first place. Our senior marketing director, Lindsi Glass, and our production manager, Geoff Insch, teamed up again to produce the 2017 version.

What would these two content creator geniuses come up with this time? Having built a successful reputation for creating catchy and creative videos that go outside the norm and push the envelope, did they have another idea up their sleeves that would once again include an original song, a well-known pop culture theme, and over 200 extras?

It is to relief of many that I only appear in the 2017 #CCU Holiday Video once. My cameo comes at the very end when I hold up the letter “H” in the word “Holidays.”

Not this year.

Instead of piggy-backing off of 2016, they pulled a 180. Rather than go for the funny bone, they went for the heart. To say the least, it worked.

This year’s video stars an 6-year-old girl named Lilly. A real life member of the emerging population of young people growing up with teal blood already circulating through their veins, Lilly writes a holiday letter to President DeCenzo. As he starts to read it, a voiceover by Lilly clues in the audience about what was written. Penning the letter in a very eloquent manner for someone just 6 years of age (with perhaps a little bit of help), she expresses what makes Coastal Carolina so special while exclaiming “there’s just so much to be proud of.”

The video centers on Lilly, a natural star.

During the voiceover, our beautiful campus is showcased and some of the people who make it such a great place are featured. But between the beauty shots of #TEALnation and the images of President DeCenzo and Mrs. DeCenzo gushing over the note, there is a heartwarming dynamic that plays out between Lilly and the person who sticks close to her side throughout the video.

Caroline Smith is our university editor and Lilly’s mom. She was nice enough to stand in for a crucial supporting role in the production. The mother-daughter relationship is hinted at throughout the entire video but it isn’t fully revealed until the very end. When the connection is finally disclosed, it is done in the sweetest way; a way in which has made our #CCU community tear up all day long, a way in which makes it mandatory that you watch it, a way in which will truly make you appreciate what Lindsi and Geoff accomplished.

Lilly and Caroline work together to provide a classic and touching performance.

It was no simple task following up last year’s video, especially with a completely different concept. But our University Communication staff pulled it off and once again made our entire CCU community proud. To Lindsi, Geoff, Caroline and, last but not least, Lilly – great work! Don’t Blink.