Successfully Bolstering Our Snapchat Account

Last week I excitedly wrote about a social media event I was holding called SnapchaNt. Having already established a solid Snapchat account for Coastal Carolina University I wanted to bolster it up a few notches. Before we started marketing this past Friday’s event we had 304 followers and for each snap we added to our story we received around 150 views.

I was a little nervous on how SnapchaNt would go.

I was a little nervous on how SnapchaNt would go.

The premise of SnapchaNt was simple. On March 27 we would shut down all of our other social media outlets and communicate with our audience solely through Snapchat. Because our family of social media networks would be absent of content for the day, we would make up for it on Snapchat by snapping interesting images/video all day long.

I didn’t know exactly how SnapchaNt would go. It is definitely not beyond me to create an event that turns out to be a dud. I didn’t know if I would receive a backlash from the folks whose only social media consumption is viewing Facebook from a desktop. Sure we already had 300 people following us but was that the cap? Did any more students out there really want to connect with us on Snapchat?

Although my fears were legitimate, they never materialized. The minute we started to promote SnapchaNt early this past week we had a steady stream of users adding us. By the day of the event, the steady stream had turned into a ferocious stream. Early Friday morning it became apparent that campus was on board with our Snapchat push. Between my intern Jada and myself, we added about 50 images to our Snapchat story. The only hiccup was about mid-afternoon when for whatever reason some Snaps wouldn’t upload to the story.

We sent out fun Snaps but we also sent out informative Snaps.

We sent out fun Snaps but we also sent out informative Snaps.

A couple really cool things happened. First, I ran a few contests where I would send a Snap out inviting our student body to visit my office for a free promo item. That morning I greeted numerous students who walked through the door for a complimentary prize. Second, also through a Snap, I asked students to send us #CCU-related Snaps. Once again, we received a heavy response.

Just a few of the Snaps we received from our audience.

Just a few of the Snaps we received from our audience.

Of course the best thing of all was the tremendous growth our account profited from. At the end of the day Friday, our account had grown from 304 followers at the start of the week to a whopping 851 followers. Better yet, the majority of our Snaps added to our story received well over 600 views.

As you can see from these numbers, SnapchaNt was a huge success.

As you can see from these numbers, SnapchaNt was a huge success.

I would recommend that all universities have a presence on Snapchat. From there, I would definitely encourage that one day be set aside to devote completely to Snapchat in some sort of fun way. I don’t get to say this with all of my events, but SnapchaNt was a massive success. Don’t Blink.

SnapchaNt

About ten months ago I wrote about the launching of our Snapchat channel here at Coastal Carolina University. I explained my strategy and I also talked aloud about how shocked I was that more universities were not on Snapchat. Almost a year later, if institutions still aren’t on SC, they have severely missed the boat.

Follow us on Snapchat by searching "ccuchanticleers."

Follow us on Snapchat by searching “ccuchanticleers.”

I task my intern, Jada, with creating most of our Snapchat content. However, about three weeks ago I was logged in looking at our account. I was viewing the amount of users who looked at various snaps within our story. To my delight, all of these pieces of media had triple digit views. To know that roughly 150 people (mostly students) look at each image we send out via our Snapchat story is gratifying. It became very clear that we needed to leverage this service as much as possible. Thus, the creation of our latest #CCUSocialMedia event…

This Friday, we will hold SnapchaNt. On this day, we will shut down all of our other social media channels and communicate to our audience solely through Snapchat.

Our official SnapchaNt logo created by the wonderful Gwendolyn Washington.

Our official SnapchaNt logo created by the wonderful Gwendolyn Washington.

We have a few goals:


1. We want to build our Snapchat following as much as possible. We already have 300+ followers*, I hope to double it by the end of Friday.

2. We want to continue to provide our #CCUSocialMedia audience with fun and creative ways to engage with us on Social. When have you ever heard of a university staging a Snapchat day? I am guessing never. We pride ourselves on being unique.

3. We want to generate fantastic user content! I am already excited for the snaps that our followers will send back to us. I will be screenshotting like crazy so I can create a gallery featuring the best of the best.

It will be fun! We will stage Snapchat giveaways throughout the day for students to cash in on. We will make our audience laugh. We will bolster our strong Snapchat channel even more. We will experiment a little. We will make one heck of a Snapchat story for all to enjoy.

Make sure to have fun with us on Snapchat this Friday.

Make sure to have fun with us on Snapchat this Friday.

Sure, we will alienate some traditional social media users who want nothing to do with Snapchat. But I know for a fact we will also convince others to join the service and follow us. The target market I am especially after, our students with accounts who just haven’t added us yet, will hopefully follow us in droves. It has actually already started to happen. After the announcement of SnapchaNt yesterday I spent five minutes Monday evening confirming new adds. I did the same this afternoon. Who knows what is awaiting our account right now.

In my opinion, having a strong Snapchat account is imperative. There is no faster way to reach students these days than through a simple Snap. Besides the practicality and necessity of having an active Snapchat account, it again just sends home the message to our social audience and specifically our students that we care about the social media experience we give them. Make sure to add us on Snapchat by searching “ccuchanticleers” and join us for some fun this Friday. Don’t Blink.

* I equate 300 Snapchat users to 3,000 Twitter users or 13,000 Facebook page likes.