Hatched: Two Years at EWU

My second anniversary blog post is dedicated to Shelley Stickelmeyer. She served as our marketing project manager for more than a decade and was instrumental to not just the success of University Relations but to EWU in general. On a personal level, she helped me so much with my onboarding and was invaluable every single day I had the pleasure of working with her. Shelley retired in December 2025.

I have a whiteboard in my office behind my desk. Often it will have a shoot schedule, marketing metrics, or birthday message written on it. However, this past week a simple sentence in red dry erase marker was scrawled across it: I love my job.

That message, along with the cheer card positioned right next to it (PROUD TO BE AN EAG), described my thoughts perfectly as my second work anniversary at Eastern Washington University drew near.

When I left the office for the weekend, I didn’t erase the message. I wanted to make sure it still stayed on the whiteboard through Saturday, Aug. 1. Even though I wouldn’t be in the office for my actual work anniversary, the sentiment needed to remain even if the door was shut and the lights turned off.

That’s just the symbolic, corny person that I am.

Quite simply, I love my job.

A Year Defined By A Proposal

When isn’t a new employee “new” anymore? I think a good rule of thumb is after that first year. After my initial 365 days as an Eag trying to prove and endear myself to the EWU community, I went big at the beginning of Year 2. Backed by my boss, I wrote a proposal to President Shari McMahan for marketing funding to accelerate our brand evolution efforts as the region’s polytechnic.

Perhaps you aren’t “new” anywhere when Swoop jumps into your arms (photo courtesy of Luke Kenneally)

I swung for the fences and President McMahan responded with the resources needed to truly market our brand. With the budget intact and a talented team ready to do the work necessary to achieve results, we bulldozed forward to put EWU on the streets, inside living rooms, and blowing up screens like never before.

From a comprehensive billboard strategy to a sustained commercial blitz to well-placed print ads to a massive digital rollout, our awareness numbers from our Spring 2026 brand perception study smashed those from Spring 2025. However, I will remember my second year at EWU for more than just the strategic and successful brand campaign we launched.

During my second year at EWU, we were everywhere…including on billboards.

Meaningful Work

Although building the institutional brand should and will always be the top priority of any university marketing department, most don’t stop there—and that is certainly the case for my EWU team. During this second year, we were busy each day serving the Eastern community. We managed numerous marketing campaigns for academic programs, partnered with our admissions team to deliver them the applications they needed, marketed the third party recognition heaped upon EWU, and provided our Alumni Office the marketing support required to reach thousands and thousands of Eagle grads.

We also showed up each day to provide the marketing services needed by our campus. From design jobs to logo approval to video packages to photo albums to web work to sponsorship requests, our weekly production meeting to go over new and current projects was never dull.

Among all the work my team completed over the past 52 weeks, I do have a few favorite projects that will always pleasantly bring me back to my second year…

The River Park Square takeover we did put us in front of downtown Spokane during one of the busiest times of the year. Ryan Gaard, our graphic design supervisor, created something that was red, bold, and 100% EASTERN.

Our marketing team worked hard to take over the south and north entrances at River Park Square. This photo shows the south side from across the street.

I don’t know how we did it with the short timeframe we had, but we pulled off a Super Bowl commercial. When the dust settled on Championship Sunday, we had an alumnus playing on each Super Bowl team (Seattle Seahawks and New England Patriots). Needless to say, we had to do something special. Working on an insane deadline, our ad incorporated both players and drove home Eagle Pride!

The 2026 Super Bowl commercial that I enjoyed the most was the one we did! This is the opening screen for the spot we created in a very short period of time.

And finally, I would be remiss not to include our award-winning holiday video. I convened our first planning meeting in September not knowing how we would top our 2024 holiday video. We did.

After a pretty intense process to identify a theme for our holiday video, President Shari McMahan chose an idea pitched by Amy Bradberry called “The Future Is Bright.” It would win a gold award in the Educational Advertising Awards.

Hatched

Believe it or not, a job isn’t always about the work. Sometimes you have to explain the work. Although execution is the most important part of the job, being able to explain, analyze, and defend it is also key.

I spoke in front of a lot of different groups during my second year at EWU. This photo shows me speaking at the  FY27 EWU Alumni Board Association Meeting.

The word I have used to describe my second year at EWU is hatched. I truly feel like I had the opportunity to hatch from my Eagle egg and fly. And when I type “fly,” I mean standing up in front of the Eastern community and describing how my team’s work is making a positive impact in the state and beyond.

I presented to students from Jessica Boyer’s Intro to PR class in November 2025.

I found myself in conference rooms and attentive Zoom calls a lot this past year. Some of the presentations I delivered were to Faculty Senate, EWU Associate Vice Presidents, and the EWU Alumni Association (twice!). And even though those groups are important and prestigious, I think some of my more memorable talks from my second year were to much different audiences. Having the chance to address an EWU public relations class and then seizing the opportunity to recognize the work of my team in an all-University Advancement meeting brought me the most joy.

I enjoyed speaking to all groups this past year but the chances I had to engage directly with students made me happy.

The Team

Speaking of my team, I have reached the most important part of my second year reflection. It isn’t by accident that the word joy appeared in the sentence I wrote above about sharing the successes of my team. The seven people who comprise our marketing unit radiate joy. They are fun, caring, and intelligent.

I have a talented team at Eastern Washington University.

They are also very talented. Like, seriously talented. And throw hardworking in there, too. As mentioned, I reached for the moon with the proposal I sent the president. Her acceptance dramatically changed the potential of our marketing efforts…but I had bit off a lot. It was my team’s job to chew. And chew they did. The extensive brand work they undertook (ad development, website building, content creation, etc.) was on top of everything else we did the previous year. They approached this mammoth undertaking with positivity and a ready-to-work mindset. They crushed it.

Carrying Christmas trees was just scratching the surface of all my team did this year 😉. Digital Supervisor Ginny Baxter lends me a hand while Amy Bradberry (communications team) walks behind to pick up any ornaments that might fall off (photo courtesy of EWU/Luke Kenneally).

But we couldn’t have done it without the two other teams working alongside us in University Relations. Our communications unit and alumni unit provided us additional talent, support, and encouragement to promote Eastern Washington University the way it deserves. When we all weren’t working our tails off together in our Hargreaves Hall offices, we were bonding outside of it. This past year we labored to make apple cider, hit the lanes for a bowling competition, and celebrated the holidays with an ornament exchange.

I really enjoy my University Relations team at Eastern Washington University. This was our infamous bowling outing.

On top of our fulltime professional team, I can’t forget about our student-workers and the value they bring to University Relations. We were able to sustain funding for the three student-workers I hired my first year PLUS add two more students this past year. Throughout the Spring 2026 quarter our Hargreaves Hall main suite was bustling with students as they occupied all open workstations. The energy they brought was contagious and appreciated by all.

A handful of our EWU University Relations student-workers. In addition to the five students I hired, we also had an Alumni Relations student-worker and a graduate assistant communications write (photo courtesy of Linn Parish).

I know I am biased, but University Relations is the place to be at EWU.

Our designers deserve a lot more than free ice cream but it is a start. I enjoyed a sweet treat with Ryan Gaard and Emily Ausere during a quick break from work. Ryan and Emily worked so incredibly hard this past year.

Wins

At first, one might think that “winning” in marketing is subjective. However, we do have literal wins from this past year. They come in the form of gold and silver honors from the largest higher ed awards competition. We received recognition for everything from our holiday video to radio ads to a social media video to a newspaper advertisement series. You know, stuff that pretty much runs the gauntlet of marketing.

A few of the Educational Advertising Awards my team won this past year.

Data is also another way to notch victories. Our efforts to promote our polytechnic identity paid off when our 2026 brand perception survey numbers topped those of 2025. The academic program marketing campaigns we spearheaded also generated results in the form of leads and enrollments. In a particularly proud moment, a new academic program will be able to start this fall thanks to the targeted campaign we launched to promote it. My team’s goal to work with Admissions to increase undergraduate applications was also realized.

My team conducts a photo shoot to promote our brand new Law Enforcement Leadership & Practice degree. Luke Kenneally takes photos while senior graphic designer Emily Ausere art directs. She would later take the images Luke shot and use them to make engaging digital ads. Thanks to our assistance, the program received enough enrollees and  will launch this fall.

But honestly, the biggest win of all—at least in my book—is that I am working a job with people who care. They care about Eastern’s mission but they also care about life beyond campus. I have an incredible boss, Eric Limburg, who I still feel indebted to two years later for hiring me. I work under the leadership of Dr. Shari McMahan, by far my most favorite university president I have ever served. My fellow directors in University Relations, Kelsey Hatch-Brecek (alumni) and Linn Parish (communications), form a bond of encouragement that is rooted in support of one another. And then of course I have the seven best professionals taking our marketing team to new heights. I would say all of that is a pretty decisive win.

I work for an employer that recognizes life extends beyond campus. I appreciate the opportunity to include my family in many EWU-sponsored events. This is Sid and me at the 2026 EWU Alumni Awards.

———————-

Please don’t take the “wins” above to mean that I am undefeated or that there is nothing to work on. Going into my third year there are plenty of challenges awaiting. We need to take our brand positioning from the awareness stage to the understanding stage. We need to promote more academic programs. We need to convert more applications into enrollments. We need to get more Eagle gear into stores, find additional ways for EWU to get involved in the community, and do a better job of telling the state that our institution offers the absolute best value in Washington.

Sloan and I carry the EWU title sponsor banner at the 2026 Jr. Lilac Parade. The encouragement from leadership to allow us make time for family and even include loved ones in Eastern activities is one of the many reasons why I love working here. (Photo credit: Amy Bradberry)

But for today that can wait.

On this second anniversary of my employment with EWU I am just going to be thankful. Thankful for a job that pays my bills, challenges me, allows me to march in parades with my daughter, encourages me to travel with my family to Seattle, instills pride whenever I wear Eagle Red, and empowers me to be the best version of myself. Forgive me for saying it, but I have truly hatched. Bring on Year 3.

Go Eags! Don’t Blink.

Work And Pleasure: Seattle 2026

Never before had I enjoyed the opportunity to pair an out-of-town work obligation with a family trip. That changed this past weekend.

My family poses for a photo near Seattle’s downtown waterfront on Saturday, July 18. I had an incredible opportunity to take my family with me on a work trip.

Our alumni office recently hosted its EWU Day at the Seattle Mariners this past weekend. The main event culminates in the baseball game on Sunday. However, the day before is devoted to a day-long alumni board meeting. The best university alumni director in the world, Kelsey Hatch-Brecek, asked me to speak to her board about my team’s marketing efforts. Of course I said “yes” and she told me my family could come along.

Since my speaking obligation was on Saturday morning, that gave my family the excuse to drive over to the west side on Friday. We rolled into Bellevue, a Seattle suburb where the alumni board meeting was taking place, just in time for check-in at the hotel. Once we got settled in our room, we went and did the #1 requirement of any Reser family trip: We ate at the Cheesecake Factory.

Sloan and Sidney living their best lives at the Bellevue Cheesecake Factory.

After we stuffed ourselves silly and checked out the nearby Bellevue Square Mall, we went back to the hotel and hit the pool. We then retreated back to our room and settled in for the night after a long day of travel.

Beau taking a dip in the Hilton Bellevue pool on Friday night.

I awoke on Saturday morning poised to complete the task I was brought to Seattle to do. I had a 10 a.m. presentation with the EWU Alumni Association Board of Directors.

Kelsey did a fabulous job at staging the EWU Alumni Association meeting.

The EWU Alumni Board is comprised of 24 members who live all over the state and even out-of-state as well. It was my intention to give the best presentation possible to this group of people who traveled far and sacrificed much to take part in the meeting—including listening to what I had to say.

EWU Alumni Director Kelsey Hatch-Brecek asked me to speak at the FY27 Alumni Association Board Meeting.

Thanks in large part to an engaged and gracious audience, my talk went great as I had the opportunity to recap what our marketing team pulled off this past fiscal year and what we have planned for the next fiscal year. I gladly answered many excellent questions and I left the ballroom at the conclusion of my presentation feeling so honored and energized that I had the opportunity to speak with so many passionate and successful Eagles.

It was an honor to speak with the EWU Alumni Association at its FY27 Alumni Board Association Meeting.

With the important and stressful part of the weekend out of the way, I joined my family back in the hotel room and then we walked to the Light Rail to begin our day of exploration.

Our day in Seattle started at Pike Place Market.

We visited downtown Seattle and immediately hit up Pike Place Market. I think everyone was a bit overwhelmed by the people, shops, and smells but it was such a great learning opportunity to be in the midst of countless cultures and big city hustle and bustle.

Sid and I take our turn in front of Pike Place Market.

After Pike Place, we found the gum wall, climbed on a super cool playground, ate lunch near the water, and engaged with a large animatronic sasquatch. We then made our way to the ferry station.

Beau poses in front of the infamous Seattle gum wall.

An item on Sidney’s to-do list was to visit Bainbridge Island. We purchased our ferry tickets and boarded the boat for a 35-minute ride across Puget Sound to the island. We stood on the top deck as we admired the Seattle skyline and the various surrounding mountains. When we landed on solid ground it didn’t take us long to find ice cream.

The first order of business once we got to Bainbridge Island was finding some ice cream. We succeeded by going to Island Cool Ice Cream.

We also attended mass while on Bainbridge Island. We worshipped at St. Cecilia’s for the parish’s 5 p.m. Saturday vigil. The gospel centered on Jesus telling multiple parables, including the farmer who had an enemy sew weeds within his wheat harvest. The priest preached about the need to remain focused on cultivating good wheat as opposed to dwelling on the weeds.

A look inside St. Cecilia’s on Bainbridge Island where we attended mass.

Another highlight of our Bainbridge Island experience was touring the many shops in the community. Eventually we re-boarded the ferry. On the ride back to Seattle the four of us sat inside the ship around a table and chatted while enjoying beverages (soda for Sid and the kids…a beer for me). It was one of my favorite moments of the trip.

Sid and the kids enjoy the ferry ride back to Seattle.

Back on the mainland I shared with Sloan and Beau my favorite Seattle location growing up: Ye Olde Curiosity Shoppe. For those who have never been, it is just a shop filled with odd and interesting items. The kids (and Sid) loved it just as much as me.

Beau and Sloan absolutely loved looking inside Ye Olde Curiosity Shop. It hasn’t lost any of its charm.

By the time we closed down the shop at 9 p.m., it was time for us to head back to our hotel. We caught the Light Rail and traveled to Bellevue. After picking up some hamburger we went to sleep looking forward to Sunday.

One of my favorite photos from the weekend! Sid and Sloan on the dock of the waterfront as a beautiful day in Seattle comes to a close.

The main event of our trip was the Seattle Mariners vs. San Francisco Giants baseball game at T-Mobile Park on Sunday afternoon. This game was billed as EWU Day at the Seattle Mariners and served as another way to support the wonderful institution I work for.

Sunday was all about the Seattle Mariners game. We had a wonderful time!

We took the Light Rail to Seattle and scoped out all the vendors on Occidental Ave. before entering T-Mobile Park.

We took in Occidental Ave. and all the vendors before entering T-Mobile Park.

Once in the stadium, we walked around the outfield concourse for a bit. We then made our way up to the third deck for the EWU gathering. Once surrounded by fellow Eagles we picked up our EWU/Mariners co-branded jerseys and then entered the private area for the pre-game rally. After posing for a photo with Swoop, munching on kettle corn, and watching the kids take some batting practice we headed to our seats in section 146.

Swoop took a photo with the kids and I at the pregame rally for EWU Day at the Seattle Mariners.

Despite the fact that it only reached 72 degrees in Seattle on Sunday afternoon, our seats were in the sun for majority of the game so it actually felt like 90 degrees. But the warm temperatures didn’t deter us at all as we had an absolute blast watching the Mariners come from behind to defeat the Giants.

Sid in her EWU/Mariners co-branded jersey. They were designed by Emily Ausere, the senior graphic designer on my marketing team.

Although the game was exciting, the best part was just sitting with my family and my EWU friends. Many people from my office were seated right next to us and even President McMahan and Athletic Director Tim Collins were in our row. It was relaxing and nice to enjoy a casual afternoon in Seattle with people who I usually only get to interact with in a professional environment.

Sidney had to shed her jersey as it was very warm in our section. President McMahan takes int the game just a couple seats down from Sid.

Sloan and Beau loved the Mariner gameday experience. Sloan made the video board and Beau got the souvenir baseball he had his heart set on.

Beau and I enjoying every moment of Eastern’s victory over the Giants.

We stayed until the final out of the Mariners’ 6-3 victory over the Giants and then we made our way to the Light Rail. We returned to the parking lot of our hotel, used the restroom, jumped in our vehicle, and started the journey back to Spokane. We would arrive home around 10:30 p.m.

Before hopping on the Light Rail to head back to our car, we took one more family photo. What a weekend!

Again, what made this trip truly memorable was that I was able to infuse both work and family. At times it was exclusively work and at other times it was exclusively family but on Sunday afternoon I was able to infuse both…and that doesn’t happen very often. Don’t Blink.

Staying Or Leaving?

Our alumni director, Kelsey Hatch-Brecek, has started a fun tradition within our University Relations department. Upon walking into our suite of offices, a whiteboard presents a “topic of the day.” Each person is encouraged to use the dry erase marker to indicate a preference. Yesterday, the topic was a good one:

You’re at a gas station and the pump says “SEE CASHIER.” Are you staying or leaving?

This was the “Topic of the Day” I walked into yesterday. I was the second person to answer and my response is on the left 😉.

Now I realize some people might interpret the question differently so let me convey the way I approached it…

Imagine yourself driving to the gas station. You pull up to a pump, exit your car, and pull out your card. With card in-hand, you begin to insert it only to realize the message on the screen is flashing “SEE CASHIER”. Or you do make it to the point where you are able to insert your card only to receive the “SEE CASHIER” prompt once your card is read.

Basing my decision on the scenarios I just listed above, my course of action is a no-brainer…

I am staying.

And trust me, I have been tested a lot lately. I don’t know what it is about the gas stations I frequent, but it almost seems like I get a “SEE CASHIER” screen as often as the ice cream machine is out-of-order at McDonald’s.

If the gas pump says “SEE CASHIER” I am trying another pump at the same gas station.

My first reaction upon receiving this extremely inconvenient message is to begrudgingly get back into my car and drive the 10 feet to the next pump at the same station. This has worked in the past but other times the same infuriating message is flashing on that pump as well. Rather than following the adage of “the third time’s the charm” I usually—and never happily—walk inside to SEE CASHIER 😉.

From that point, I give the cashier a specific amount of money I want to fill my gas tank with. I know some stations will allow you to fill up by putting a hold on your account for some larger amount, but I am always skeptical. Instead, I just use my best experience and math skills to give an amount that will get me as close to “full” as possible without going over. Price Is Right at the gas station, everyone 😂.

I can provide my reasoning for “staying” with three straight-forward points…

1. I have no desire to pull into a second gas station and then re-enter traffic all over again

2. Usually I have already targeted the specific gas station I am at because it has the lowest prices and I don’t want to pay more

3. Often I pull into a gas station when I am literally beyond empty so I don’t want to take the chance of driving to another gas station and running completely out of fuel while on my way 😂

Are you staying or leaving? Don’t Blink.