In Chicago For AMA Speaking Opportunity

As I write this, I am about to depart on the first leg of a flight itinerary that will take me to a familiar conference in a new place where I will do something that never gets old.

I am on my way to Chicago where I will present at the American Marketing Association’s Symposium for the Marketing of Higher Education. This will be my second consecutive speaking opportunity at AMA as I presented at the 2022 conference in National Harbor and my third overall as I also presented at the 2019 conference in Las Vegas.

I am thrilled and honored to speak at the 2023 AMA Symposium for the Marketing of Higher Ed.

However, this won’t be a rinse and repeat exercise. After presenting with colleagues from two other Pac-12 schools and TikTok in 2022, I will share the stage on Monday with my very own co-worker and friend, Cara Hoag. The two of us will present about how our WSU University Marketing and Communications team transformed our YouTube channel from a communications platform into a Gen Z-first marketing tool. It has been a lot of fun working with Cara the past few months on this presentation and we are looking forward to delivering it to the brightest minds in our industry.

Can’t wait to present with Cara Hoag on Monday.

The conference is taking place at the Sheraton Grand Chicago Riverwalk as I am psyched to visit one of our country’s largest and most famous cities. It is in this heart of downtown Chicago where I will have the opportunity to learn about the latest trends in higher ed marketing, catch up with friends in the industry, meet new university marketing professionals, and of course leave it all on the stage when Cara and I present on Monday afternoon. I also plan to at least get a peek of what Chicago looks like outside the walls of the Sheraton Grand.

Looking forward to learning and presenting at the Chicago Sheraton.

If you are attending this conference, make sure to check out “Not Your Parents’ YouTube” by Cara Hoag and Brent Reser at 3:45 p.m. on Monday, Nov. 13. If you are a regular Don’t Blink reader and couldn’t care less about higher ed marketing, you can still send good vibes our way 😉. Thanks to Washington State University for this opportunity! Don’t Blink.

AMA 2022: Presenting With New Friends

What an hour it was. Yesterday afternoon, I stood on stage with some special colleagues and presented to a crowded conference room at the American Marketing Association’s Symposium for the Marketing of Higher Ed. For 60 minutes, we had the undivided attention of our fellow higher education marketers as we poured out our TikTok expertise and experiences.

As we concluded our presentation and conference attendees swarmed us up front to ask questions, the satisfaction of that particular moment was savored. We had successfully presented to a large group of dedicated higher ed professionals and made the most of our time on stage. However, the presentation itself wasn’t necessarily what brought me the most pride. Rather, it was the process that led us to that opportunity and the relationships that were forged.

The four of us were all smiles after we presented at the American Marketing Association’s Symposium for the Marketing of Higher Ed in National Harbor (from l-r: Me, Katie Camacho Smith, Victoria Mendoza, Andy Thompson).

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Over the past several months, I have had the pleasure of working with Victoria “V.” Mendoza from USC, Andy Thompson from the University of Utah, and Katie Camacho Smith from TikTok. After receiving notice back in the spring that our speaking proposal (#LearnOnTikTok: Higher Ed Strategies) had been accepted by AMA, we “met” for the first time on August 5. Of course I use quotation marks because that initial meeting—and all subsequent ones—would be held via Zoom.

Before I got my AMA credential badge earlier this week, a lot of work was devoted toward our session in the months prior.

Although V., Andy, and I knew of each other, that early August meeting was the first time we truly worked together in earnest. During that initial Zoom call we planted the seeds for what our presentation could become. From that point forward we met pretty regularly, basically once every couple weeks. Our presentation went from a concept to an outline to an actual Powerpoint. When we weren’t meeting on Zoom, the three of us were collaborating on our working files within Google Drive.

At the beginning of October, a very fortunate development occurred. Our efforts to include someone from TikTok materialized. In fact, V. received notice of our new group member as the three of us were in the middle of one of our Zoom meetings. Katie Camacho-Smith, head of the TikTok “EduTok” vertical, was on board to present with us!

Katie’s presence immediately added credibility and a new level of intrigue to our presentation. The four of us worked together to instill Katie’s material into our Powerpoint. We really have content that AMA attendees will crave, we thought.

As late October and early November arrived, we started to put the bow on our presentation. Katie made an intro TikTok video (watch here), we submitted our final Powerpoint slides to AMA, and we participated in a Zoom dry run. It was then time to fly to Washington D.C.!

Our TikTok intro video used the “Full House” trend. Give it a watch!

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I met Andy first. My flight itinerary to D.C. called for a layover in Salt Lake City and Andy was on my connecting flight. Once we landed at Reagan Airport, we Ubered together to the conference site—the Gaylord National Resort in National Harbor, Md. We would meet V. in-person that night and Katie the following morning.

I got to hang with V. and Andy in-person for the first time on Sunday night. After working together for several months on a virtual basis, it was awesome to visit in-person.

A major highlight of the conference was hanging with Andy, V., and Katie. We enjoyed conference meals together, mingled at the reception events, and promoted our session to the many attendees we would meet. We also managed to find a random spot in a hallway to rehearse our presentation the day before.

On Monday, the four of us found a random spot in one of the resort’s hallways to rehearse.

When our presentation drew near on Tuesday afternoon, the four of us walked together from lunch to the conference room (this was it….eeeeeek!). We met with the AV professional who mic’d us up, tested our audio, and allowed us to become familiar with the presentation clicker. The four of us were ready to do this…together.

This was the sign that greeted attendees of our session. We presented “#LearnOnTikTok: Higher Ed Strategies” at 1:30 p.m. on Tuesday, Nov. 8, 2022.

As I chronicled at the beginning of this post, we survived the presentation. Nah, we didn’t just survive it—we rocked it. After we had finished answering the many questions from the attendees who approached us near the stage at the presentation’s conclusion, we took some time to document the moment. The four of us took some group photos, including an epic shot on the main AMA stage. Katie, Andy, and I would reunite later that night for the closing reception before going our separate ways.

The four of us took advantage of the opportunity to hop on the main AMA stage and take a photo together after we finished our presentation. What an experience!

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Undoubtedly, what I will remember most from this experience was how four people came together for a common goal. It didn’t matter that we came from four different states or had different employers. Nor did it matter that we had different professional experiences and different management/workflow styles (I was the OCD/annoying Type A personality…sorry team!). What mattered was that the four of us wanted to work together for the benefit of our fellow higher ed marketers and perhaps for the internal professional challenge as well.

I left D.C. with more than a solidified professional relationship with three talented colleagues; I departed with three new friends. Thanks V., Andy, and Katie. Don’t Blink.

Our Moment in the Sun

It was an experience that surpassed all expectations.

As I sit on this plane and reflect on the past few days, all I can really say is wow. On Sunday I flew to Las Vegas feeling nervous and excited; tonight I return home feeling relieved and empowered.

It was a great three days wearing this credential.

Lindsi and I made the most of our moment in the spotlight. Vegas was the temporary higher education marketing capital of the world this past week and we made our mark. Not only did we get the chance to network with the more than 1,400 higher professionals who attended the conference, we got to present to a large portion of them.

After earning the right to present via our successful proposal, we spent eight months preparing for our presentation. We were able to build something that adequately described Coastal Carolina University’s creative and innovative Generation Z-optimized Instagram strategy. With many rehearsals under our belts, we also developed the speaking confidence required to supplement our ideas.

We presented “Stop Posting, Start Collaborating: Digital and Gen Z.”

But, just to be sure, you could find the two of us rehearsing our presentation once more in a random hallway of Caesars Palace on Monday morning at 6 a.m. When we concluded, we looked at each other and said we got this. Although still nervous, we knew we had done pretty much all we could do.

At 1:30 p.m. on Monday, Nov. 11, 2019, the stage was ours. For the past 20 minutes we had watched person after person filter into our conference room, taking up every single chair and crowding around the sides and back. The room was overflowing with conference attendees either standing or literally sitting on the floor.

People filled the conference room for our American Marketing Association presentation.

There was no turning back.

We hit the audience with our special intro and then we aced each of our initial speaking moments. It was at this point that the jitters went away and we could simply do our thing. To be on that stage was exhilarating and we couldn’t have asked for a more engaged crowd; they laughed at the appropriate times, asked questions throughout the entire presentation, and stuck around long after we finished to chat with us face-to-face.

Me presenting on Monday.

The 60-minute opportunity allowed Lindsi and I to represent Coastal Carolina University but more importantly to really credit our incredible University Marketing and Communication team for providing the necessary talent and support to implement the tactics of our Instagram strategy. You see, the most repeated question we received during our session and throughout the entire conference was this: How are you able to do so much?

Simple. It is because we have the best team.

After we finished the presentation, Lindsi kept saying Oh my gosh, Brent. Oh my gosh. The adrenaline was still pumping through our veins as we tried to contain our excitement after presenting in front of a capacity crowd made up of the brightest higher ed marketers in the country. We were on Cloud 9.

We wouldn’t step off that cloud for the rest of the conference. As Lindsi described it, it was as if we were celebrities. Throughout the next two days we were stopped not just inside the conference but in the elevators as well. People wanted to compliment our presentation and engage with us about our social media strategy. To develop so many new connections based off our presentation was really cool.

I wouldn’t have wanted to present with anyone more than Lindsi Glass. As our associate vice president for marketing and branding (and my supervisor), she has allowed #CCUSocialMedia to do what we feel is necessary to successfully connect with our audience. As I mentioned before, we make a great team and it was evidenced again this week.

It was an honor to present with Lindsi.

It will be tough to forget this week. We took the ideas we came up with in little Conway, S.C., and presented them in LAS VEGAS at CAESARS PALACE in front of lots of people. I am thankful for this career highlight but even more appreciative to everyone at Coastal Carolina for making it possible. Don’t Blink.

A Career Moment in Las Vegas

In just a couple hours, I will be hopping on a plane bound for Las Vegas with my supervisor so we can go do something we have worked hard on for the past eight months.

In March, Lindsi Glass, our associate vice president for marketing and branding, asked if I wanted to work on a proposal with her to present at a conference. But it wasn’t just any conference. She wanted to submit to the American Marketing Association in hopes that we would receive an invitation to present at the 2019 AMA Symposium for the Marketing of Higher Education.

Lindsi and I will be presenting at the AMA Symposium for the Marketing of Higher Education on Monday, Nov. 11.

Long shot? Perhaps. But we had a great presentation topic and we drafted an intriguing proposal. A couple months after we submitted, we received word that our proposal had been accepted! We took a day or two to celebrate the achievement and then we started the process of mapping out our presentation. Little by little it started to come together. Lindsi and I are both Type A personalities so we set deadlines and objectives to make sure our prep was productive and that we would be in a position to succeed come tomorrow.

Ah yes, tomorrow. In front of higher education marketing executives and staffers from all across the country, we will take the stage at Caesars Palace to represent Coastal Carolina University the best way we can. We will present “Stop Posting. Start Collaborating. Gen Z and Digital.” Using research and examples from our #CCU social media strategy, we will explain how we optimized our Instagram account (@ccuchanticleers) for Generation Z. We will provide six tactics we used to formulate our strategy and the research that inspired each one.

Monday afternoon will be a career highlight for me. This will be my first time presenting at a national conference and to have it come at one of this stature makes it even sweeter. But this milestone isn’t just about professional growth, it is about personal growth too. I probably took too many trips to Las Vegas in my early and mid-20s simply to have fun. Six years after my last visit to the city, I will return to Vegas not as a young, immature know-it-all but as a higher education professional.

I can’t thank Lindsi enough for allowing me to work with her on this. We make a good team and it has been a pleasure watching everything come together. Cross your fingers that it all pays off tomorrow! Don’t Blink.