To watch the 2024 #EWU Holiday Video, tap here.

A Higher Ed Phenomenon

If you work in the marketing and communications side of higher education, it is inevitable: you will eventually help out with a holiday video. For years, colleges and universities have flexed their creative muscles to make unique and memorable productions that put their audiences in a festive spirit.

In my higher ed career, I have worked on many such videos for various institutions. Each one has been different. From celebratory to sentimental to audience choice to trendy, I have played roles in holiday videos that run the gamut when it comes to theme.

This year, I had the privilege of working on a holiday video that boasted a completely original/innovative approach while overseeing a large role in its production.

As I mentioned above, there are many different angles that higher ed institutions take with holiday videos. Usually, they aim to either make their audience laugh, cry, or feel inspired. Parodies, sing-a-longs, annual recaps, and presidential voice-overs are some of the common forms these videos take to elicit the desired reaction/emotion.

This is the story of how we leveraged our brand positioning through a holiday video that we titled internally as “Where Have All the Acorns Gone?”

A Strategic and Unique Direction

This year at Eastern Washington University, we went a totally different direction. Instead of creating a slapstick laugh fest or a sentimental tearjerker, we opted for a more strategic option. We decided to leverage our new brand positioning.

As I wrote about in September, EWU positioned itself as the region’s polytechnic. Although it took an immense amount of work to launch, that was just the beginning. Since President Shari McMahan kicked off our brand positioning effort 2.5 months ago when she premiered our brand anthem video, we have devoted tireless efforts to establishing ourselves as Washington’s leader in applied learning through strategic marketing. But while paid digital ads, radio spots, and student recruitment posters are just some of the traditional ways we have established our positioning, we have employed savvier methods too.

President McMahan has obliviously played an immense role in our entire brand positioning effort. But she also played a crucial role in our holiday video, too. This photo shows us working with President McMahan on her opening scene.

Where Have All the Acorns Gone?

Enter our 2024 holiday video. We used this highly anticipated piece of content to drive home Eastern Washington University’s standing as the region’s polytechnic. We teamed up with our creative agency, idfive, to make something that would prominently feature our students while telling a story that exemplifies how #EWUIsPolytech.

The gist of the script is this: Set to the cadence of The Nutcracker’s “Dance of the Sugar Plum Fairy,” a rumor circulates around EWU that there is an acorn shortage. Since the nut is a distinguishing feature of our campus, students from different academic backgrounds try to reverse the scarcity. Eleven different academic programs use hands-on techniques specific to their disciplines to solve the source of the shortage and return acorns to their normal abundance on campus. At the end of the video, the teamwork has paid off as a holiday celebration takes place in President McMahan’s office with a bowl of overflowing acorns.

The rumor is started when a student overhears President McMahan jokes about an acorn shortage but “can’t detect the sarcasm through the thick wooden door.”

Bringing the Vision to Life

Filming took place at the beginning of November. Our multimedia specialist Luke Kenneally handled filming, digital marketing supervisor Ginny Baxter provided incredible insight/hands-on magic as our art director, and I served as the producer. Sean Nelms from idfive joined us as the director.

It was such a satisfying experience working with these talented professionals for three (long) days. Our camaraderie was strong as we shared the same goal of creating the absolute best video possible. Over the course of those three days, we worked with 30+ student cast members as we crisscrossed the Cheney campus and filmed additional scenes in Spokane’s Catalyst and SIERR buildings. We also seized the opportunity to collaborate closely with President McMahan as she played crucial on-screen parts at the beginning and end of the video.

A celebratory photo of our crew after filming wrapped on November 6 (L-R: Luke Kenneally, Sean Nelms, Me, Ginny Baxter).

The Big Debut

Late last week, we debuted the 2024 EWU holiday video. My colleagues in higher ed know that there is much anxiety prior to such a release. No matter how hard a central marketing and communications office plans/works on a project like this, there is always the chance for biting criticism and mockery. After all, holiday videos are typically ultra-creative pieces and an out-of-the-box output doesn’t always resonate with all. In our case, would a holiday piece built upon a brand positioning strategy that was seen by some as controversial drive any of our loyal Eagles away?

Thankfully, my natural marketing director pessimistic concerns were unfounded. To this date, I have not seen a single negative comment on our digital channels nor heard sarcastic/WTF feedback from my internal EWU network. The roll out went smoothly and as of Monday evening, the video has garnered 30,000 views across our platforms.

Our EWU holiday video received an overwhelmingly positive response on social media and has already garnered more than 30,000 views across platforms.

Outcomes and Gratitude

The best outcome of all is that the positive reaction to the holiday video is in turn continued positive support for our brand evolution as the region’s polytechnic. People are embracing our applied learning platform and the reception of this major production proved to be a positive referendum on it. Our strategy worked.

Teamwork is imperative to produce a successful holiday video. To that end, I am grateful to so many. Our President’s Office was incredible. They helped with logistical support, allowed us to set up early in their offices, and provided full access to the star of the video—President McMahan. Idfive brought loads of creativity throughout the entire process and served as the perfect partner. The faculty, staff, and students I coordinated with from the academic departments were eager to help and so accommodating. Eric Limburg, our associate vice president for University Relations, guided the project with superb leadership. Finally, my deepest gratitude goes to my team members who stopped everything to devote three days to the shoot. Ginny Baxter and Luke Kenneally showed up each day with the best mix of positivity and motivation while Shelley Stickelmeyer worked behind the scenes to make sure our crew was taken care of and props were ordered.

When we finally settled on the script, it was rather daunting. There were just so many moving pieces and logistics. But with the commitment of so many at EWU, we pulled it off. As the video confidently and accurately states, there’s nothing on earth that can stop this polytechnic. Don’t Blink.