Building Internal Relationships

To be honest, I didn’t know what to expect. I had never attended an internal conference before. Would it be more of a glorified retreat or would it have elements of a big deal, networking-optimized industry conference? After all, I was speaking at it, so how prestigious of an event could it actually be?

I didn’t know exactly what to expect from the conference or how much of a “conference” it would actually be. But the official name tags definitely helped add to the conference-feel.

Those thoughts ran through my mind as I rode the bus across the state of Washington on Wednesday afternoon. As I had mentioned in a blog post that evening, communicators and marketers across the Washington State University system were convening on the WSU Vancouver campus for a gathering a few years in the making (thanks, COVID).

The conference took place on the beautiful WSU Vancouver campus (photo courtesy of WSU Photo Services).

The WSU MarComm Conference drew 75 professionals from our six campuses for a couple days of team building, presentations, and discussions. As noted by Phil Weiler, our vice president of University Marketing and Communications, the opportunity was as much about breaking bread with our colleagues as it was about learning from them. That was something I could get behind!

In answer to my first question, it quickly became evident that the experience was much more of a conference event than a general meeting. Phil and several other of my central marcomm colleagues brought in some external firepower to fill the agenda.

Joe Master, a well-known player in the higher ed marketing world, had us all sitting on the edge of our seats. The man did innovative work at Temple and Drexel and now works for a respected agency called Ologie. His reputation obviously preceded him but he still blew us away with his engaging presentation about considerations and mindsets for a post-pandemic higher ed world.

Joe Master is a prolific higher ed marketer. It was great to spend some time with him while he was in Vancouver.

We were also treated to, and I can’t characterize it in any other way, “the experience” of Aaron Draplin. A larger than life designer with a very non-designer vibe, he had the whole WSU Vancouver conference room howling in laughter but also marveling at the amazing work he has done in his career. Whether he was working for high profile clients (i.e. Chris Stapleton, U.S. Post Office, etc) or donating his talents to worthy causes, the designs he showed us were unique and spectacularly on-brand with his personality.

The guy at the lectern wearing the trucker hat and sporting the bushy beard is Aaron Draplin. He gave a presentation like no other.

From the feedback I gathered from my colleagues, the external presentations were complemented very well by the internal ones. Phil presented important updates that were of interest to most everyone in attendance. Communicators from our Office of Strategy, Planning, and Analysis also gave a presentation and offered a cool way to engage with them in real time.

During the afternoon, I had the honor of presenting. Phil was gracious enough to extend the speaking opportunity to me as a “dry run” for an American Marketing Association presentation I will be delivering next month with a couple of my Pac-12 colleagues in Baltimore. With that said, the presentation was very much customized for my internal audience and it was an awesome experience that was followed by an engaging dialogue with everyone in the room.

A shot of me speaking during the conference (photo courtesy of Sara Zaske).

The presentations were broken up with campus tours, meals, and work breaks. There was even an opportunity to visit with Aaron and purchase his merchandise after his presentation—all which sold out!

I mentioned how Joe Master is an industry leader. It meant a lot that he tweeted this out after my presentation concluded.

But my favorite part of our time in Vancouver—and this hearkens right back to one of Phil’s main reasons for having the conference—were the dinners we shared back at the hotel. When we sat down to break bread at the end of the day everyone was so relaxed and casual. Every table seemed to be filled with people from different campuses, colleges, and departments. Conversations flowed easily and laughter was abundant. Many people stayed at the tables long after dessert was served. To sit down with many people we had only seen on Zoom was rewarding and worth the long trip to Vancouver in and of itself.

I extend my gratitude to Phil Weiler, Maria Anguiano, Amanda Beardslee, and the many other people who organized this conference and made it a reality. Special thanks to Brenda Alling and her team for hosting us at WSU Vancouver. Going out of state for a ritzy conference is fun, but it is important to solidify relationships internally as well. I appreciated the opportunity to network with my fellow WSU communicators and marketers and I can’t wait to do it again at WSU Everett. Don’t Blink.

Connecting With WSU Colleagues in Vancouver

It is time for a business trip! This evening I arrived in Vancouver. No, not the major Canadian seaport but the southwest Washington city that is a stone’s throw from Portland. I am in this beautiful city for an internal conference. For the next couple days, I will join my fellow marketers and communicators from across the Washington State University system for team building, presentations, and discussions.

For the next couple of days, I will be connecting with my WSU communications and marketing colleagues at an internal conference on the WSU Vancouver campus (photo courtesy of WSU Photo Services)

Sometimes people don’t realize how big WSU is. Besides our flagship campus in Pullman (which I am headquartered), we also have physical campuses in Spokane, Tri-Cities, Everett, and Vancouver. Additionally, WSU is home to a thriving online campus. All these campuses have marketing and communication teams. On top of that, most of the academic colleges, student services, and other university departments boast marketing and communications teams too. This adds up to a lot of marketing and communication personnel that represent WSU. Every year or so, during normal times, we like to get together.

Because of the pandemic, this is my first WSU MarComm Conference. It will also mark the first time that I engage with many of my colleagues in-person after working with them for 2.5 years on a virtual basis. Other “firsts” include my first time ever on the WSU Vancouver campus and my first time ever on the WSU Tri-Cities campus—I caught the bus on the latter that took me to the former.

Perhaps the most significant “first” will be an in-person presentation to my WSU colleagues as a Coug staffer. The last time I presented in-person to a WSU audience was when I visited for my on-campus interview nearly three years ago. I am honored and a little nervous to have a speaking role at a conference with 75 of my co-workers. I am prepped to discuss how we are leveraging TikTok at WSU and anticipate a lot of interest. Wish me luck!

I feel grateful to be at this conference. Marketing and communications is definitely emphasized at WSU and it is cool to see all the people who play a role in it. I look forward to leaving Vancouver with more connections and a greater appreciation for the hard work that my colleagues put forth on a daily basis. Don’t Blink.

Back on Campus

GO COUGS! We are now officially in-person.

For the first time since March 2020, classes at Washington State University took place in physical classrooms with an instructor up front teaching material and students in desks absorbing the content.

Classes were in-person at our five physical campuses today, including at WSU Tri-Cities.

How long has it really been? I wasn’t even working for WSU the last time in-person classes were held. But the 18 months of remote learning is now all in the past and it is full steam ahead. Well, kind of—I am not that naïve. I know the Delta variant has the potential to cause disruptions so I am keeping those ramifications in the back of my mind. To be honest, though, I am staying positive and hoping for an entire academic year of faculty engaging students on our beautiful campuses across the state.

The absence of students on campus was an especially tough pill to swallow at WSU Pullman. To see a full campus was awesome.

Alright, let me slow down a bit. There really isn’t a reason tonight to look too far down the road, or, for that matter, rewind through the past year and a half. Instead, I think it is important to just savor today. Seniors and juniors got to return to their beloved campuses, second year students finally got a taste of the college experience after their freshman year was virtual, and new students got to enjoy something they might have questioned would even be possible a year ago at this time. Today was big.

Our future healthcare professionals returned to WSU Spokane today.

I would like to wish all WSU students a fantastic semester. They deserve this. I feel fortunate to be part of the Cougar family and feel the excitement that is clearly evident. Let’s take this one day at a time and hope for the best. Don’t Blink.