Fitting In

I definitely feel like an Eagle now. A major project championed by our University Relations Department flew into market last week. Its reveal proved a perfect way to mark my two-month anniversary at Eastern Washington University.

Last Tuesday, we officially launched EWU’s evolved brand positioning as the region’s polytechnic. Our university is owning our time-honored commitment to applied learning while continuing to invest in additional opportunities for all students across all disciplines to engage in hands-on experiences. By allowing students to do their craft while at EWU, we equip them for more opportunities once they enter the workforce. After all, there is a reason why 75% of our graduates find jobs related to their major.

We launched EWU’s evolved brand positioning last week. We are now the region’s polytechnic.

Hey, I Know About This

I had a really interesting perspective with the development of the evolved brand when I started at EWU. While still at WSU—where we were coincidentally working on debuting a major branding campaign ourselves—it was made public that EWU would embrace the positioning of the region’s polytechnic. Although it was months away from launch, the future of brand marketing at Eastern Washington University was now revealed. From this outside-looking-in vantage point, I paid close attention as the institution provided updates on the work, faculty offered feedback, and the media covered the developments/debate closely.

Yes, there was some controversy about the branding direction EWU was headed. However, it didn’t faze me.

You see, I was well aware of the shift to the region’s polytechnic long before I even applied to EWU. To be honest, I saw promise with the positioning. I firmly believe that the key to successful branding is differentiation. Often, I bring up the example of attending a higher ed marketing conference where a slide was shown with brand tag lines on one side and university logos on the other. The presenter asked if we could draw lines from each marketing tag line to the respective college it belonged to. It was just about impossible. All the tag lines were so generic (i.e. “Driven to Discover,”Here is How,” Creating Bold Futures,” etc.) that you couldn’t differentiate which mantra belonged to which university.

EWU wasn’t going to have an identity issue at all with the region’s polytechnic. At the same time, it wasn’t going to be easy. In addition to the massive amount of work required for any brand evolution, the push back element was  very real.

And here is the actual slide I referenced in the previous paragraph. I couldn’t help but take a photo of it during the 2023 AMA Symposium for Higher Ed.

Joining the Effort

And that’s where I came in. Launching any type of brand is a marathon and I entered the race toward the home stretch. It takes a lot of time to successfully introduce any type of branding campaign—usually at least a year. Research, discovery, platform development, expression, and launch are just some of the major components. With my hire date roughly two months before launch, I entered the picture as we were finalizing our brand platform and building assets.

Basically, I jumped on the band wagon once all the hard work was already completed 😂.

To be fair, the home stretch was grueling and there were still plenty of challenges to navigate. However, the major effort put forth by those on the University Relations team and others across the university prior to me setting foot on campus was significant. I was impressed with what everyone had done.

I was also very humbled by how gracious my team treated me. My UR colleagues truly knew how to make me feel part of the brand squad, even if it could have seemed like the new guy was swooping in at the last minute to snatch glory for himself. My boss and co-workers provided me with in-depth context, valued my opinion, and tolerated my many questions.

Assisting Where I Could

They also allowed me to contribute. Providing input at strategy meetings, participating in calls with our marketing consultants (shout out to idfive!), approving brand assets/resources, and LISTENING were all ways I got my feet wet with the brand evolution.

As the days passed and crunch time drew near, I became very invested in our brand evolution and felt genuine camaraderie with my EWU team. I had the opportunity to build our paid media plan for the brand’s roll out, write brand-related content for the web, develop the SEM strategy, and deal with launch logistics. Again, small contributions compared to what my team had already done—and continued to do—but exciting nonetheless.

Our evolved brand positioning officially launched on Sept. 24, 2024.

Let’s Launch!

The official launch came on Sept. 24 during Convocation, a start-of-the-academic-year event where the EWU president addresses faculty and staff. Toward the end of the program, President McMahan talked about Eastern’s new positioning and then premiered the two-minute brand anthem video. The centerpiece of the brand evolution roll out, our team exerted a lot of effort to perfect it. The video was met with resounding applause and at that moment we went live with our paid and organic plans. We were finally in market.

Although executing the launch took a big weight off our shoulders, the crucial work is now just beginning. Incorporating, explaining, supporting, and feeding EWU’s new positioning is something that our University Relations team and the rest of the institution will focus on each day moving forward.

A successful branding initiative requires differentiation and I think we nailed it. I am proud of my team for their tireless work and grateful that they allowed me to be part of the effort

Set For Success

I believe in the unique way that we are now presenting Eastern Washington University. Positioning ourselves as the region’s polytechnic will deliver us more attention from prospective students and their parents who are looking for colleges that offer hands-on learning and real-life experiences. Even though we aren’t changing who we are, just boldly stating who we are, I think our fresh approach is going to make EWU standout in a very crowded and competitive market.

Once again, much gratitude to my team members who worked so hard on this brand positioning and welcomed me with open arms. Working with Eric Limburg, Ginny Baxter, Amy Bradberry, Melodie Little, and so many others down the stretch was a rewarding experience. But in the end, a change of brand positioning goes way beyond just marketing. I recognize everyone else at EWU who helped us become the region’s polytechnic through their vision, research, planning, support, and time. Cheers to forward-thinking. Don’t Blink.