Really, Costco?

I rarely cuss. In fact, unless I am writhing on the ground in pain because of a cramp, you will almost never hear me utter a bad word. But every now and then, an exception must be made. Unfortunately, I must direct an unpleasant acronym at a popular wholesaler. So, here it goes…

Costco…WTF?

I couldn’t believe it when I heard it. I have spoken out against shrinkflation before, but at the time it hadn’t hit home like it recently did. When word reached me that Costco had completely changed its signature jumbo muffins—for a smaller and more expensive version—I lost it.

This is NOT okay.

You might be thinking, What’s the big deal, Brent? We are talking about muffins. You don’t understand! Costco muffins are incredibly special to me. They have been a constant in my life. No matter my age nor where I lived, a Costco muffin has always been not just nourishment but comfort for me. It anchors my list of top 5 items I buy at Costco. When I completed a strenuous weight loss challenge diet, I told the fitness instructor the first “bad” thing I was going to eat was a Costco muffin. I literally wrote an entire blog post paying tribute to the most clutch “meal” on this planet.

Me holding the original Costco muffins (notice how happy I was) back in 2024.

So please forgive me for my tantrum, but this just doesn’t sit well with me. You see, I think the Costco muffin is more sacred than the Costco hot dog. In my opinion, I think the muffin should have received the same well-documented protection that the Costco dog enjoys.

Photo I took of the new Costco muffins this past Sunday.

Please, don’t try to defend the new muffins. People have tried to spin the downgrade by saying that since the new muffins come in packs of eight, you no longer have the stress of eating 12 muffins (the product count with the original muffins) before they go bad. I assure you, thanks to an invention called the freezer, we never “stressed out” about eating the muffins before they went bad.

Defenders will also try to focus on the fabulous new flavors. Oh, you know Costco eliminated all the classic flavors, right? Say adios to blueberry, banana nut, vanilla chocolate chunk, and even poppyseed. In their place, new bougie flavors like lemon raspberry, butter pecan, and cinnamon chip. Thankfully, the chocolate flavor still remains but not without some marketing spin. Instead of double chocolate, the flavor is now called triple chocolate.

Double chocolate was plenty enough for me. The new triple chocolate mini muffins aren’t nearly as good.

The biggest crime is that you get less for more. An article I read broke it down like this: The old muffins were priced at $9.99 for a dozen, but the new eight-count package comes in at $6.99. We crunched the numbers, and pound for pound, the new muffins are about $1.34 more expensive (allrecipes.com).

And they aren’t even that good! Well, scratch that, they are good. Just not as tasty as the old ones. They are drier, they crumble, and they don’t fill you up. Any way you look at the situation, it is a downgrade. And trust me, I know this is a first world problem and I should probably just stop eating muffins entirely and opt for a salad instead. But shrinkflation bothers me and when it messes with one of my favorite commodities, I get a little fired up.

A photo I took of the new Costco muffins at the north Spokane Costco warehouse this past Sunday.

Remember when Coke came out with its new formula in the 1980s? The outcry was so severe that the company pulled the new drink and replaced it with the classic formula. Do I think something similar will happen with Costco muffins? No. But a guy can dream. Don’t Blink.

2 thoughts on “Really, Costco?

  1. Brent, I OVE and respect your Blog (and you, personally) but you are wrong here. I am in the baking business and commodity prices on flour, eggs, sugar, oil (shortening), chocolate and most other ingredients have skyrocketed in the past few years. You are simply being self-centered in your “rant”. This is not about “You”. This is about Costco being a responsible retailer for its hundreds of thousands of employees and shareholders. They have a responsibility to adjust prices accordingly based on market conditions. They did what was fiscally proper, whether you like it or not. They serve hundreds of markets throughout the world and need to make prudent decisions for the masses (not only in Spokane, WA). I have no doubt when you left Montana for Coastal Carolina, then for WSU and now for EWU you received a higher income and/or benefit package for you and your growing family. Just as you adjusted for your family, Costco needs to make adjustments for theirs. You posted a couple years ago about the “Dollar Store” going to $1.25 for most items. Did you truly expect them to stay $1.00 forever, when everything they need to purchase has gone up? When I opened my business in 2016, minimum wage was $9.72 per hour. On January 1, 2025, it adjusted to $16.66 per hour. That is a 71.4% increase in just over eight years. It would be impossible to keep donuts the same price as when we opened, and this only accounts for labor increases, not baking ingredient increases I mentioned above. It’s OK to be frugal, but not OK to NOT understand how businesses work when you have only primarily worked with “state” employers who seemingly have unlimited budgets and where tuitions have increased 180% in the past generation. That’s no cupcake…

    • Hi Jon – You make some great points. A couple things though…
      1. Much of my frustration comes from the fact that Costco is spinning this as an upgrade. Be honest and tell us that the reason for the change is due to what you outlined.
      2. Whenever we have made a tuition increase at any of the institutions I have worked at, we have been completely upfront and transparent about it. The president would communicate with the community/students/stakeholders about the increase and explain the factors that made it necessary. There would also be a heavy dose of empathy included in the communication as well.
      3. When it comes to prices staying the same, have you ever heard of AriZona Tea? Look them up if you get the chance

      Bottom line, transparency goes a long way. Even as a marketer, I know there are things you have to communicate in a straight forward and honest way without any spin.

      Oh! Sorry, one other thing you brought up that I forgot to mention. When you raised prices at Retro, did the size/quality of your product go down? I think companies like Costco could learn a thing or two from your example 🙂

      Brent

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